Terms & Conditions

hello aceso (“we”, “our”, “us”) is a UK based business offering wellness and food supplement products.

The information provided on our website, social media channels or by our team is for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional before:

• Starting any new supplement
• Making dietary or lifestyle changes
• If you are pregnant, breastfeeding, have a medical condition or are taking medication

Our products are not intended to diagnose, treat, cure or prevent any disease.

Our products are food supplements and should be used only as directed.

They should not be used as a substitute for a varied, balanced diet and healthy lifestyle.

Individual results may vary and we do not guarantee specific outcomes.

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.

Prices are listed in GBP (£) and include VAT where applicable.

We aim to dispatch orders promptly; however, delivery timeframes are estimates and not guaranteed.

We are not responsible for delays caused by third-party delivery services.

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

Due to the nature of ingestible products, we can only accept returns if:

• The item is unopened, unused and in its original condition

Refunds will be issued once returned items are received and inspected.

All content on this website, including logos, branding, product names, text, graphics, and visual design, is the exclusive property of hello aceso.

You may not copy, reproduce, distribute or use any content without prior written permission.

To the fullest extent permitted by law, hello aceso shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Your statutory rights under the Consumer Rights Act 2015

We process personal data in accordance with applicable UK data protection laws, including theUK GDPR.

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

If you have any questions about these Terms & Conditions, please contact us at contact@helloaceso.com